Use of this service indicates agreement to the following terms and conditions:

  1. Use of the service is at your own risk, any fraud claims, or card charge-backs, will be the responsibility of the individual merchant.
  2. If a fraud claim is raised against a transaction processed no your behalf, we will suspend trading for your organisation until such time as that case is resolved.
  3. If we receive reports or communications indicating there is an issue with the tickets sold being honoured at your site, we reserve the right to suspend trading on your behalf.
  4. The monthly payout is only made if there is a minimum of £50 in funds owed to your charity.
  5. If a refund is requested, the payment processing fees are not refunded to the charity.